Thursday, August 09, 2007


Dear Bank,

I reported some unauthorized charges to you over 2 weeks ago. I have called back twice. Today I was on the phone for over an hour and a half and spoke to 5 different people.

Please give me my money back. I have yarn to buy!

No love,


PS - up until today I said you guys were GREAT! now...well, I want to kick and scream, but I apprecaite the 4 really helpful people from today. The first one...not so much.


Virtuous said...

OMG!!! I am so sorry!

Hope they reverse those charges soon!

Luckily you caught it!!

Anonymous said...

What an unfortunate thing! A similar incident happened to me sever al weeks ago. I hope you can get it cleared up - I don't know how long you'll last without yarn...


Carol said...

Banks are awful. I recently changed banks because of the awful way they treated me at the old one. My husband went in to close the account out. They didn't even blink. Talk about crappy customer service. Sorry you have to deal with it too!